Entry Info

If you cannot participate in the event, entry fee refunds are available in accordance with the below stated Athlete Withdrawal dates only. After the stipulated dates, entry fees are non-refundable for withdrawals initiated by the athlete. Requests for refunds must be notified to the organiser via this form here.

Eligible Athlete Withdrawal Refunds

Where eligible, please allow up to 30 business days for your refund to be processed. The refund is automatically issued to the credit card originally used to pay for the registration. If this card has since been cancelled or has expired, it is the athlete’s responsibility to notify our customer service team when requesting the eligible refund.

** Additional purchases paid for at the time of entry (if any) which are paid by the Event Operator to a third-party are not refundable. These non-refundable additional purchases include:  

Please note: 

ROAD RUNNING PREGNANCY POLICY

• For Athletes that become pregnant after registering for ASICS Runaway Hawke's Marathon: Event Organiser will provide a refund of the entry fee with proof of pregnancy or birth certificate of new child(ren).

• For Athletes that are adopting or birthing via surrogacy: Event Organiser will provide a refund of the entry fee with proof of surrogacy birth or adoption within three months prior, or two months post-event date.

Verification

Athletes are required to provide written confirmation, by a qualified person or through official documentation, of the relevant circumstance e.g. medical note signed by a doctor, physician or registered midwife.

Event Organiser reserves the right to request additional verification of the relevant circumstances and may deny a refund request if the documentation provided is deemed insufficient.

Where eligible, please allow up to 30 business days for your refund to be processed. The refund is automatically issued to the credit card originally used to pay for the registration. If this card has since been cancelled or has expired, it is the athlete’s responsibility to notify our customer service team when requesting the eligible refund. 

• 45% of entry fee refundable for athlete withdrawal requests made up to 11:59pm (NZT) on 22 February 2025
• 22% of entry fee refundable for athlete withdrawal requests made up to 11:59pm (NZT) on 5 April 2025.

** Additional purchases paid for at the time of entry (if any) which are paid by the Event Operator to a third-party are not refundable. These non-refundable additional purchases include:  

Please note: 

Athletes can request to transfer their entry to a lesser or greater race distance up until such time as that race distance is sold out, subject to the following terms:  

Download the 2025 event waiver

DOWNLOAD THE 2025 KIDS RUN WAIVER

Athletes can transfer their race entry to someone else in accordance with the below stated Person to Person Transfer date:  

• Person to Person transfers accepted up until 5:00pm (NZT) 16 May 2025.No Person to Person transfers accepted after this date.  
• A transfer fee of $27NZD including all fees and taxes will be charged to the withdrawing athlete.  
• Athletes can formally transfer their entry to someone else within the same distance event already entered.  
• Additional purchases paid for at the time of entry (if any) which are paid by the Event Operator to a third-party are not refundable and will not be transferred with your entry. These non refundable additional purchases include: Pre-purchased photo packs (please contact Sportograf directly), Training Packages , Donations
• Your options regarding refunds for merchandise purchased during registration are outlined in the Online Stores Terms and Conditions available https://runaway-series.myshopify.com/pages/terms-conditionsPlease note that refunds are not offered for change of mind merchandise purchases.  
• It is not possible to transfer your entry to someone else who is wanting to do a different distance event (i.e. Full Marathon to Half Marathon).  
• To transfer an entry to someone else, the initial registrant must log in to their My Registration, select ‘Transfer Registration’ and follow the necessary steps. Please note: the receiving athlete will be sent a link to complete the registration and will need to pay for the entry (at the current entry price advertised at https://hawkesbaymarathon.co.nz/entry-info/in order for the transfer to process, then the original athlete will be refunded their entry fee less the $27NZD including all fees and taxes transfer fee.  
• Athletes who deferred into this event, are required to contact hawkesbaymarathon@ironman.com to request a Person to person transfer.

**As stated in the Athlete Waiver, under no circumstance are you permitted to give your bib to another person. The safety of our athletes is paramount, therefore we need to ensure we have correct details of all our athletes on course. 

The safety of all athletes on course is our priority. Our event team considers each race/event individually to determine the entry requirements. Due to course conditions the Asics Runaway Hawke's Bay Marathon is not suitable to be completed using wheelchairs or with prams across all distances. While this race is not suitable, our goal is to make everyone’s racing dreams a reality so if you would like information on other events where the course is able to accommodate wheelchair participation or any other course accessibility needs, please email us at: hawkesbaymarathon@ironman.com